HideMyAss VPN Review 2019 Updated

HideMyAss VPN Review 2019

One of the maximum recognisable vpn brands within the global and without a doubt one of the maximum memorable names. HideMyAss (HMA) is a goliath vpn issuer and boasts an incredibly marvelous network of servers and IP’s. 
We took the time to review their offering, and right here is what we notion:

Internet Site

Naturally we commenced with the frontend internet site and without a doubt quite a few time and layout has long past into it; the shade scheme doesn’t scream “consider me together with your connection”, but on the other hand neither does the caricature ass. HMA VPN is refreshingly specific i assume, but - whoever is in charge in their frontend ux wishes a bit kick up the ass (see what i did there) - the navigation is impossibly tough and they have reputedly dumped anything useful underneath a as an alternative unpleasant link labelled ‘gear & touch’. 
The website online is informative and does aid a extensive variety of languages that is honestly a main plus factor.

Plans and Pricing

 HMA VPN keeps things great simple with the pricing and doesn’t provide distinct ‘programs’, alternatively the oldsters at disguise my ass offer three unique plan lengths (1mo, 6mo, 12mo terms). Predictably in case you pay month to month you pay more at $11.52/mo than in case you pay for annual upfront at $6.56/mo. 
The pricing does make them competitive, however they're in the direction of the upper end of the market. As a aspect word, we do just like the plan term names; kick-ass, smart-ass and half-ass!

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 Capabilities

It’s difficult to find fault with HMA’s function set, they may be certainly the maximum characteristic rich product inside the market. It’s pretty cool to see a employer growing their feature set as intensely as HMA VPN do, and that they now boast; hidy my phone, loose net proxy, ip:port proxies, nameless e-mail, anonymous referral scheme and a number of incredible browser extensions. Moreover their server network is massive, sprawling across one hundred ninety countries, 340 locations and an extraordinary 121,000 ip’s, it's far clear that improvement in their community has been their number one awareness, and no person can argue with the result!

 Protection & protocols

HMA VPN offers four protocols for his or her customers to utilise whilst connecting to their network; openvpn-udp, openvpn-tcp, pptp and l2tp. This protocols on offer are perfectly good enough and makes HMA VPN aggressive with it’s peers, to compete with the pinnacle offerings they need to feature sstp, socks5 and ikev2 to their protocol set. For max safety ensure you join the use of the openvpn protocols.

HMA’s policy on logging is pretty standard, essentially they keep an eye fixed on how tons bandwidth you're the use of and the way frequently you're using their product however they don’t log any interest (e.G websites visited, ip’s accessed etc).

Customer support

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HMA VPN is one of the handiest VPN providers to offer cellphone support, which is a actual quality touch (gmt 9am - 5pm - united kingdom number simplest). 
The help middle has an abundance of beneficial articles and the hunt is superb quick. Industry general live chat is gift on all parts of the website, and the responses to talk are nicely written/informative. 
The best criticism of the aid procedure is that the ‘submit a request/ticket’ hyperlink isn't distinguished as i would love it to be. Reaction time to the submitted price tag turned into a wonderfully acceptable 14 hours.

Customer dashboard

The patron dashboard/portal is incredible clean and quite simple. HMA VPN has virtually stripped whatever unnecessary out of the dashboard and the customer is left with handiest three alternatives; edit info, control subscription and down load software program. ‘manage subscription’ is a bit clunky however other than that, the usage of the dashboard is a pleasing enjoy.

Laptop customer

The computing device patron came as a complete surprise, in stark evaluation the website the purchaser became drab, poorly designed and tbh, pretty dull. 
I'm able to but provide it a few credit score for the use of native os additives and a clean navigation. Not anything at the consumer is truly too intuitive, normally it is cluttered and poorly idea out. 
It does but have a few cool features like ip bind, ip deal with settings and a ramification of speed tests, however this isn’t sufficient to make up for the poor format - i strongly suspect it was designed by using an engineer! The client clearly wishes a bit of an overhaul and i'd be very surprised if this wasn’t on HMA’s street map.

Cellular

The cell client isn’t specially nicely designed either but the era at the back of the app has been well thought out. 
Sadly the method of installing a vpn profile via HMA isn't always a pleasant one; it navigates you far from the utility and fails to go back you to a familiar location. Changing region is likewise not just a simple 1 or 2 click on join as whenever you want to connect with a brand new server, it desires to fetch profile facts and create the profile in the native vpn. 
It is able to have been absolutely random however i additionally found that my cellular net failed to work successfully when I had installed a profile (not related to the profile though), as soon as i uninstalled HMA VPN, i ought to use cellular net with out problem - exciting.

HideMyAss VPN Review Conclusion

Typical i was left feeling a bit disenchanted by way of HMA VPN, the frontend website promised a lot and the product itself introduced so little. Sure, having masses of lots of ip’s and masses of locations is really worth boasting about - but, are they definitely necessary? It leaves me wondering that perhaps in the event that they targeted their attention/assets more on the ui/ux than constructing an insanely large community it might significantly enhance the overall experience and likely decrease charges for each HMA VPN and their customers.

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